Artistvalley.com title here

FAQ?

What is Artistvalley.com? Artistvally.com is a portal where collectors and artists of Indian contemporary art meet. It hosts one of the largest collections of Indian contemporary art online and is a one stop resource for anything related to Indian art.

Works from Artists: The website also hosts works from the studios of some artists who have been especially invited at the forum to sell their works directly to the collectors. Such works have a shopping cart sign against them and the collectors receive a personally signed authenticity certificate from the artist if he buys any of these works.

For Collectors

How do I post my collection? All you need to post your collection are images of your artworks. The ideal size of your image should be 100-150 KB (jpeg or gif). The image should be good quality WITHOUT borders, frames and text.

Once you have this image, just email the image and discription of the painting to:display@artistvalley.com.or send my post to below mention address

Artistvalley.com
8/23,Jayalakshmi Colony,
2nd MainRoad,Shenoy Nagar,
Chennai:600030,Tamilnadu,India.

Do I have to pay to post my collection? No Artistvally.com is hosting art collections for free at present. The mission of Artistvally.com is to create an online portal which showcases the best artworks in Indian contemporary art , which we know, are in the possession of collectors of Indian art across the world.

Should I post my collection only if I want to buy sell art works? Absolutely not! The main objective of this site is to share your art collection with like minded collectors of contemporary & modern Indian art. Other collectors will enjoy viewing your paintings and can send you messages complimenting it. They may also seek information on the artists or references for getting their artworks. Buying and selling is only a secondary objective of the website, but a logical one, given the high commissions art collectors pay for transacting in the secondary market.

I am interested in the works of an artist. How do I buy his/her painting? If the painting is by an artist who is registered with us then you can simply login as a user, click on Add to Cart and proceed to buy it. If the painting is by an artist who is not registered with us, then it belongs to a collector with whom you can directly negotiate. In this case, you will see a “Send Message to Collector” link against that work. Simply login and send a message to the collector enquiring about the price and authenticity details. In this case Artistvally.com will not be involved in the transaction in any way.

Is my privacy maintained in the inbuilt messaging system? When you can contact the collector through our inbuilt messaging system, the message is sent privately and anonymously - only your username will show up as your identity. The two of you can then transact privately if you wish to buy sell art.

How will I know if the works posted on this site are original? Each collector agrees with the 'Terms & Conditions' of Artistvally.com while posting their paintings. This clearly states that the artwork is original and he/ she have documentary proof for the same. Artistvally.com advises its members to ask for this documentary proof while undertaking any transaction.

What do I do if some other collector contacts me? If another collector contacts you, his/her message will appear in your 'Message' under 'Collector 's Area'. You can reply to him through this messaging system or contact each other outside this,portal once you have exchanged your contact information. In the spirit of building communication on this online portal, Artistvally.com requests you to be prompt in replying to your messages.

What do I do if I want to cancel my work from the website or if I wish to edit information that I have given against it? If you want to delete a painting, simply send us email to:display@artistvalley.com

Buying Art Through Artistvally.com

I wish to buy a painting can I negotiate the price? No, prices on Artistvally.com are all inclusive and non negotiable. Since our commissions are one of the lowest in the Indian art world, our prices are amongst the lowest too.

Can I have a look at the painting before buying it? Unfortunately, that is not a possibility since we are a web based portal for art. It’s a click and buy model. However, care is taken to ensure the image is as close to the real artwork as possible.

I like a painting. Can I reserve it? No, you cannot reserve paintings for purchase at a later date. However you can put it in your "My Favorites" by clicking on the “Add to My Favorites” link against the artwork.

What is the sequence of events I order a painting? Once you order a painting, the artist is immediately informed of it and gets the order ready to ship. We await the payment to be credited into our account and subsequently inform the artist of your shipping address who then ships the artwork to you through a reliable courier service. When the collector confirms receipt of the art work and satisfaction, the payment is then transferred to the artist.

So, after I order the work, I just wait for the painting to come? Almost. We have an in-built tracking system where all three parties, the collector, the artist and Artistvally.com can track the status of the Order. If the payment is not by credit card, then you are requested to log into your account and under "Manage Orders" update the status of your order to "Payment made". This keeps Artistvally.com on the alert to look out for your payment getting credited. The painting is immediately then, dispatched to you. When you receive it you are again requested to log into your account and under "Manage Orders" update status to "Order Received". At this juncture you are asked for your feedback to ensure that the painting is not damaged. When this assurance reaches us, we transfer the money to the artist concerned.

How soon can I get the painting? You can get the painting delivered almost as soon as the payment gets credited into Artistvally.com bank account. The artist couriers the work in a time period of one or two days.

What if the painting is damaged in transit? Can I return it? In case the work gets damaged in transit on account of negligent handling or poor packing, it can be returned to the Artist within 2 working days – this means you should ship it back within 2 days even if it takes longer to reach the artist, that’s okay. The other reason you can return the work is because the image does not match the artwork. However, our T&C does not allow you to return the work because you have changed your mind and do not like the artwork anymore. Such a return is not covered by our terms of sale.

For Artists

I am an artist. How can I sell my works through Artistvally.com? If you are a professional artist you shouldsENS US EMAIL TO:display@artistvalley.com How do I set my prices on

Artistvally.com? Artists can set their own prices on Artistvally.com. However, they should ensure that they account for shipping charges, the Artistvally.com’ service commission as well as the service tax charged on the commission. Since on Artistvally.com commissions are much lower than other art galleries, we expect the 'all inclusive prices' listed by artists to be the lowest on this portal so that collectors benefit from this model as well.

What commission charges does Artistvally.com charge from artists on sales?Artistvally.com charges 15% commission from artists on all artworks displayed and sold through this portal. Further a service tax of 12.36% on the 15% commission is recovered from the buyer and therefore included in the final price quoted. Thus, prices listed on the website are all inclusive.

Are there any specifications of size of the image that I submit? Yes, it is preferred that the size of the painting is 100-120KB big. Also, please make sure that you have edited out the borders and frames from the photograph.

Where can I view paintings on the website? Paintings on the Artistvally.com forum are posted in various categories.

1. The entire gallery can be viewed on Artistvally.com Gallery.

2. Works that have recently been posted can be viewed on "What's New".

3. Works posted by artists for sale can be viewed on "From the Artist's Studio"

4. Artists can see their works on their mini website e.g. if the name of the artist is Sunil Sharma, the mini website name will be www.artistvally.com/sunilsharma